Shipping policy

Shipping Policy

Order Processing
Orders are processed within 2-5 business days after payment confirmation.

Estimated Delivery
Estimated delivery time is 7-15 business days after shipment, depending on the destination country and local carrier conditions.

Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number.

Customs, Duties, and Taxes
Customers are responsible for any customs duties, import taxes, or local fees charged by their country.

Incorrect Address
Please contact us as soon as possible if your shipping address is incorrect. We cannot guarantee changes once an order has been shipped.

Returns & Refunds

For return eligibility, exclusions, and refund information, please review our Refund Policy.

To request a return, email support@aeroveya.com before sending any items back. Once your request is approved, we will provide the applicable return address and instructions.